At Montreal Dreamin’ 2025, Skilled Cohort’s Prag Ravichandran delivered a timely and impactful session titled “Why Security Should Be Your #1 Priority.” The presentation emphasized that in today’s AI-driven Salesforce ecosystem, data protection and trust are the foundation of every successful customer experience.
Prag guided attendees through key security principles — from managing user access and enforcing least-privilege models to leveraging Shield Platform Encryption and continuous monitoring. The talk highlighted real-world scenarios where proactive governance and architecture choices prevented costly vulnerabilities, reinforcing that security is not a technical afterthought but a business differentiator.
This session underscored Skilled Cohort’s ongoing mission to help organizations adopt Salesforce responsibly, balancing innovation with compliance and operational trust. Montreal Dreamin’ served as an inspiring reminder that the future of CRM innovation depends on the strength of its security foundation.